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Agent Library

Curated, signed agent templates with operational rules and personality. Agents stay anchored to their rules across long conversations — no drift, no hallucination creep.

Every agent is built from a curated template that separates operational rules (what the agent must do) from personality (how it speaks). Both are re-injected into every conversation turn, so the agent never forgets its rules — even in hour-long chats. Six agent types ship out of the box: lead qualification, support, compliance, field operations, marketing, and operations. Each has default tools, safety settings, and a data classification. Tenants customise the personality; Smith & Gray owns the safety rules.

What it includes

  • Six pre-built agent types for common business workflows
  • Operational rules separated from personality — safety rules are tamper-proof
  • Drift prevention — rules re-injected every turn, not just at conversation start
  • Signed templates — verified, versioned, rollback-capable
  • Per-agent data classification (public, sensitive, restricted)
  • Custom agent development for unique workflows

Safety controls

How this keeps AI safe

  • Safety rules are Smith & Gray-curated — tenants cannot weaken them
  • Every template is code-signed and verified before use
  • Versioned templates with rollback to any previous version

Which agents use this

Lead Agent — qualifies prospects with structured journeyField Agent — quotes, schedules, and manages jobsCompliance Agent — generates reports with citations

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