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Agent Memory

Agents remember. Conversation history, learned facts about your business, and shared context across agent teams. Memory is tenant-scoped and privacy-protected.

Agents that forget everything are useless. The platform gives agents three tiers of memory: session memory (the current conversation), cross-session memory (facts learned across conversations — your business, your preferences, your customers), and team memory (shared context when multiple agents collaborate). All memory is scoped to your tenant, redacted for personal information before storage, and injected into the system message every turn so the agent has context. Memory is auditable — every update is logged.

What it includes

  • Session memory — full conversation context, persists across page refreshes
  • Cross-session memory — agent learns your business over time
  • Team memory — shared context across multiple collaborating agents
  • Automatic fact extraction — agents identify and store key information
  • Memory injected every turn — agent always has context
  • Full audit trail — every memory update is logged and reviewable

Safety controls

How this keeps AI safe

  • Personal information redacted before memory storage
  • Memory is tenant-scoped — no cross-tenant data leakage
  • All memory updates logged to immutable audit trail

Which agents use this

Lead Agent — remembers past interactions with returning prospectsSupport Agent — knows customer history without askingAgent teams — share context during complex multi-agent tasks

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