Turn chatbots into structured workflows. Agents guide users through stages — discovery, qualification, booking — with the right tools available at each step.
A chatbot asks "how can I help?" and hopes for the best. A journey agent guides the user through a defined sequence of stages, with specific tools available at each stage. The journey engine reads a template that defines stages, required fields, and rules. The agent knows where it is in the journey, what it needs to collect, and what tools it can use. Different businesses configure completely different journeys — a tradie gets quote → schedule → invoice, a law firm gets intake → conflict check → engagement letter. All configured through data, not code.
How this keeps AI safe
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